Monday, December 29, 2008

what bus?

one of my boys had one of those never-again experiences with a National Express bus driver back from London before Christmas, so I checked on the complaints procedure and whacked one in.

fourteen days later, and still nothing, I thought I'd do some delving, and came across this.

UK and US unions call for investigation at National Express Group amid resignation of Chairman David Ross

so I don't think I'll be wasting any more time with procedures.

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